NLHF Applications & Project Development

‘Working with CCN has been a pleasurable and energising experience. We wanted to work with our consultants and partners to draw up an innovative vision for our service, and to be both challenged and supported. CCN quickly gained a good grasp of our requirements and delivered beyond our expectations in a number of areas. They impressed our partners and community groups. We benefited from their flexibility and having three members with different, but very relevant, skills and experience.’
Gloucestershire Archives

‘We found working with CCN on our Round 2 NLHF application to be wonderful. As a team they are an excellent blend of solid, creative, adaptable, tenacious and supportive’
Gabrielle Rossi Rognoni, Project Director, Royal College of Music Museum

“Working with Alix Slater and CCN was a pleasure – they got to grips with both the vision of the Trust and the local context very quickly and their enthusiasm for the project and the possibilities was a great encouragement as we developed ambitions plans for a long neglected site. The resultant Activity and Business Plan provide a sound basis for future operation and long term sustainability. The work CCN did to get us to this stage played a genuinely crucial role in bringing things together – you are such a good team to work with!”
Edwina Bell, Project Manager

‘Oxford House worked with CCN on our successful £2.9m round 2 application to NLHF. The team were excellent and particularly the strength in depth and different skills. Their support and advice was always timely and considered. I was really pleased with the original thinking and analysis which helped us fully revise and radically improve our activity programme’.
John Ryan, CX, Oxford House

‘Fulham Palace Trust engaged CCN in 2015/16 through a competitive tendering process to undertake an activity plan, interpretation plan, collections audit and business plan for a round two submission to the National Lottery Heritage Fund. We found the team was very organised, methodical and clear. They added knowledge of best practice in other organisations to our ideas which was very helpful. They helped us find potential partners in the local area and consulted with them on our plan. The documents required by NLHF were all finished well ahead of our round two submission. We would have no hesitation in recommending CCN’.
Sian Harrington, CX, Fulham Palace Trust

Strategy & Business Planning

We commissioned CCN to work with us on developing options for both a City Museum and City Archive, both complex pieces of work, with multiple partners and stakeholder interest. CCN demonstrated a flair for engagement and a strong methodology and approach that worked through the various issues with both thoroughness and impartiality and with expert knowledge from themselves and their bespoke team to bring together recommended options that were the right balance between aspirational and realistic.’
Milton Keynes Council

‘I find the Business Plan a wonderful work: thorough, solid, creative, well written and very carefully edited. Thank you very much’.
Museum Curator and Project Director, Royal College of Music Museum

‘I thought this was really very high quality and would encourage you to show how the information gained from the plan (of all types) has influenced your decision with regard the project i.e. make considerable reference to it in your application form.’
NLHF Case Officer review of Business Plan for the Museum of Oxford

“Marilyn and CCN provided expert facilitation for our recent board away days. At all stages from initial scoping and planning through to the day itself, Marilyn supported the process perfectly. Trustees valued her calm, intuitive and insightful approach.”
John Ryan CEO Oxford House

‘We found the CCN team were able to provide a valuable external perspective when we were looking at the future options for moving towards a sustainable museum. With their experience and expertise of heritage projects and their down to earth approach, they brought a fresh insight into our challenges and gave us workable solutions’
Graham Boxer Director National Waterways Museum

Activity & Interpretation Planning

‘The best consultants on our team, CCN were very good at understanding the brief and easy to work with. They listen and understand quickly and are proactive in their approach. Really positive that they involved our team in developing partnerships so they are properly sustainable from the client side.’
St Marylebone Parish Church

‘With their ideas and sheer professionalism, CCN quickly demonstrated their ability to understand the Boleh Project and interpret the brief. Nothing was too much trouble and their imaginative and innovative approach, allied to an ability to get the best out of people, resulted in a highly impressive Activity Plan. The Trustees unreservedly recommend CCN to deliver results.’
Boleh Trust

‘It has been an absolute pleasure working with Katie, both as a consultant and as a person. Katie created the Activity Plan for the restoration and interpretation of the Severn Valley Railways’ iconic 7-arch Viaduct, Falling Sands. The resulting plan was a fantastic piece of work, coherently delivering the aim of engaging people with our heritage to increase understanding and create a greater appreciation and engagement with heritage railways in the long term. Katie’s greatest strength is an ability to share her knowledge and passion with many different kinds of people – and to work with them to develop a shared understanding, which can then be communicated to our visitors and wider community using a variety of interpretive media and activities.’
Shelagh Patterson, Development Director, Severn Valley Railway Charitable Trust.

‘I am sure that our bid has a better chance of success thanks to your input and the high quality of the Activity Plan you have produced. I have found the process both educational and enjoyable – I have a better understanding of the ‘mysteries’ of the Activity Plan.’
Eling Experience

‘I was greatly impressed on reading it [Activity Plan] and felt it put across very well what Quarr is about and the direction in which it hopes to go.’
Quarr Abbey

‘Thank you so much for getting all that information down into one tiny ‘storyline’ it has been a fantastic experience to watch you gather and work with ideas and information.’
Volunteer, Interpretation planning workshop, Emery Walker Trust and William Morris Society ‘Arts and Crafts Hammersmith’ NLHF development project

Evaluation & Review

‘CCN provided a professional depth of sector knowledge and independence to complement our own expertise when we needed to get a feel for how our reach and advice was being received. The feedback and recommendations were encouraging and have proved invaluable in shaping and informing our activity and focus. CCN demonstrated a refreshing ability to distil a wide range of impressions and comments.’
The National Archives

“I wanted to thank you for the excellent work your team achieved with the production of the independent evaluation of the Mary Rose Project. To say this was a mammoth undertaking is no exaggeration as it covered ten years of the project…..The fact that you and your team were able to distil out the key issues and learning from 35 interviews and the wealth of background documents and produce a polished, final report in just 3 months is truly impressive. I have no doubt the product will prove to be of great value….I have received excellent feedback from a number of the interviewees who found the process enjoyable and the product extremely interesting. The fact that these key stakeholders feel that you captured and presented the issues so well is testament to your approach and style.”
Robert Lapraik, Deputy CX, Mary Rose Trust

‘Jocelyn helped us consider not only how we might measure change and demonstrate that our original aims were met, but also to think how the Museum has repositioned itself. She comes with a wealth of experience of museums and archives as well as access, learning and interpretation, both physical and digital. She is a good listener and provides challenge for her clients. Her reports are well worth reading and never designed to sit on the shelf.’
Museum of English Rural Life

CCN worked with us from the outset to devise an effective evaluation for our programme and provided prompt and accurate information at key milestones throughout its duration. The case studies that Katie and Sophia created with programme participants provided us with valuable publicity material and have had a life beyond the programme, demonstrating innovative work within the sector. Their overall evaluation of the programme has been beneficial to the Archives & Records Association in consideration of future advocacy and workforce development work.
Archives and Records Association. Evaluation of Archives Pace Setter programme

Mentoring & Training

Katie has worked with our Society as Mentor and Evaluator on a NLHF funded Resilient Heritage project. We have found her to be very experienced in the heritage/culture sector enabling her to draw comparisons and provide examples, she has given important guidance, has provided great value and has been a pleasure to work with’
Bryan Brown, Chair of the Friends of Abingdon Civic Society

I found the planning session very useful, especially the first discussion about mission, vision and aspirations. Having a round-up of Marilyn and Sophia’s recent research and comparators with other similar organisations was also very helpful. I found the day enormously useful in developing my understanding of our plans.’
Trustee, Fulham Palace Trust

‘Working with Marilyn Scott gave the trustees the opportunity to reflect on the Trust’s journey so far, to take stock and plan for the future. We couldn’t have done that on own and having a ‘critical friend’, someone to bounce ideas off and formulate ideas with, gave the board new energy and purpose. In short, we now feel equipped for the next chapter’.
Hilary Marshall, Centre Manager, New Forest Centre

Katie has been a fantastic mentor throughout Film London’s NLHF funded project “London: A Bigger Picture”. Her support, advice and expertise has been invaluable to the great success of this major three year project, particularly by ensuring continuity of delivery through significant staff changes at Film London. Katie is always approachable and quick to respond, offering clear and thoughtful answers to our questions. She is incredibly knowledgeable about the sector, suggesting legacy projects and brokering introductions to organisations for partnership working. We would wholeheartedly recommend her as a mentor and would be delighted to work with her again in the future.
London Screen Archives Manager

Thanks so much Katie, for all your encouragement and wisdom and for the benefit of all your experience, I have really enjoyed working with you.
Deputy Artistic Director, Southbank Centre – mentoring NLHF Saving our 60s Buildings Project

‘Just to say a huge thanks for the interpretive planning workshop today – it was extremely well organised, interesting and very useful – it has got everyone talking and thinking and I feel we’ve made real progress.’
Ben Uri Art Gallery

‘Thank you Sophia for all your help and support for our project and the team here. We have benefited from your experience and advice and are able to offer a better experience to our visitors as a result. It has been a pleasure to work with you’.
Director of Contents and Programmes, RAF Museum, Hendon

‘I was fortunate enough to benefit from Katie’s valued input to the development of the Guildford Cathedral Activity Plan. Although an experienced Project Manager, I found the prospect daunting. Katie was able to help me understand the various sections of the Plan and what was required, clarifying what the funder was expecting to see and giving advice on how to strengthen the application. She was extremely patient and encouraging. Katie is an excellent mentor and I feel our Plan was greatly enhanced by her expert guidance.’
Guildford Cathedral


“Marilyn was our Fundraiser for our £1.6m National Lottery Heritage Fund project “Stone Age to Corinium”. Marilyn’s approach was to act as a Mentor to me and teach me the necessary skills and expertise to become a fundraiser myself, as well as offering strategic support and guidance to fundraise for our campaign. Her input was invaluable and has meant that I have gone on to raise substantial sums of funding for the project and had further success at national funding programmes for different projects. All of this was down to Marilyn’s enthusiasm and willingness to share her vast experience and knowledge of fundraising with me whilst nurturing my own development to become self-sufficient in continuing to raise funds for the Museum.”
Amanda Hart Director Corinium Museum