It is important to find out whether programmes and services have achieved what they set out to do, meeting their targets and delivering their intended outcomes. We have reviewed and evaluated all kind of activities from how heritage organisations serve their audiences to the value of their conservation work.

We undertake qualitative and quantitative evaluation using a variety of methods including email and on-line surveys, administered questionnaires, focus and discussion groups, interactive workshops, telephone and face to face interviews. We use an outcomes-based framework that fits the requirements of major funders such as the National Lottery Heritage Fund and Arts Council England. As experienced trainers and mentors, we also aim to enable our clients to carry out more effective evaluation themselves, including front-end and formative evaluation, piloting and user testing.

Our research experience also includes groundbreaking work in evidencing the rationale for securing developer contributions towards cultural infrastructure. This has covered museums, galleries, theatres, libraries and archives at the national level and studies focused on particular geographical areas earmarked for population growth.

We work with national and regional bodies to look at the impact of what they do to fund and support a flourishing heritage sector. It is critical to establish an effective way of reviewing processes, outputs and outcomes and measuring success across a range of activities. We have been instrumental in developing a number of evaluative methodologies and frameworks for national projects.

It is important to find out whether programmes and services have achieved what they set out to do, meeting their targets and delivering their intended outcomes. We have reviewed and evaluated all kind of activities from how heritage organisations serve their audiences to the value of their conservation work.

We undertake qualitative and quantitative evaluation using a variety of methods including email and on-line surveys, administered questionnaires, focus and discussion groups, interactive workshops, telephone and face to face interviews. We use an outcomes-based framework that fits the requirements of major funders such as the National Lottery Heritage Fund and Arts Council England. As experienced trainers and mentors, we also aim to enable our clients to carry out more effective evaluation themselves, including front-end and formative evaluation, piloting and user testing.

Our research experience also includes groundbreaking work in evidencing the rationale for securing developer contributions towards cultural infrastructure. This has covered museums, galleries, theatres, libraries and archives at the national level and studies focused on particular geographical areas earmarked for population growth.

We work with national and regional bodies to look at the impact of what they do to fund and support a flourishing heritage sector. It is critical to establish an effective way of reviewing processes, outputs and outcomes and measuring success across a range of activities. We have been instrumental in developing a number of evaluative methodologies and frameworks for national projects.


Case Studies

NLHF: Oral History Projects

Review of Investment in Oral History Projects

 

Client: National Lottery Heritage Fund

  • The National Lottery Heritage Fund (NLHF) was set up in 1994 under the National Lottery Act and distributes money raised by the National Lottery to support projects involving the national, regional and local heritage of the United Kingdom
  • Over the ten years from 2002-12, NLHF had awarded over £81 million to more than 3,100 projects that included an element of oral history

 

Project: Review of Investment in Oral History Projects

  • Independent review of NLHF spending on oral history in order to order to inform internal decision making about its strategic development
  • Evidence was required to answer questions about the impact and legacy of NLHF funding and provide an overview of how far this investment had so far helped to deliver NLHF strategic aims

How we helped

  • Discussion with policy and strategy team to agree key aims and focus of study
  • Internal and external stakeholder interviews and email survey (including 100 funded organisations)
  • Presentation and discussion of emerging findings with NLHF and stakeholder focus group
  • Report with findings, issues and recommendations to contribute to NLHF’s future assessment, priorities, guidance and policy
  • Wrote 6 in-depth case studies of good practice
Hartlebury Castle
Research & Evaluation
NLHF Pre-application advice
Research & Evaluation
NLHF Pre-application advice
Arts Standard Charge
Research & Evaluation
Arts Standard Charge
NLHF: Oral History Projects
Research & Evaluation
NLHF: Oral History Projects
Archive Sector Leadership
Research & Evaluation
Archive Sector Leadership
Libraries: Standard Charge
Research & Evaluation
Libraries: Standard Charge
Piloting Participation
Research & Evaluation
Piloting Participation
Archive Pace Setters
Research & Evaluation
Archive Pace Setters
Collecting Cultures
Research & Evaluation
Collecting Cultures