It is important to find out whether programmes and services have achieved what they set out to do, meeting their targets and delivering their intended outcomes. We have reviewed and evaluated all kind of activities from how heritage organisations serve their audiences to the value of their conservation work.

We undertake qualitative and quantitative evaluation using a variety of methods including email and on-line surveys, administered questionnaires, focus and discussion groups, interactive workshops, telephone and face to face interviews. We use an outcomes-based framework that fits the requirements of major funders such as the National Lottery Heritage Fund and Arts Council England. As experienced trainers and mentors, we also aim to enable our clients to carry out more effective evaluation themselves, including front-end and formative evaluation, piloting and user testing.

Our research experience also includes groundbreaking work in evidencing the rationale for securing developer contributions towards cultural infrastructure. This has covered museums, galleries, theatres, libraries and archives at the national level and studies focused on particular geographical areas earmarked for population growth.

We work with national and regional bodies to look at the impact of what they do to fund and support a flourishing heritage sector. It is critical to establish an effective way of reviewing processes, outputs and outcomes and measuring success across a range of activities. We have been instrumental in developing a number of evaluative methodologies and frameworks for national projects.

It is important to find out whether programmes and services have achieved what they set out to do, meeting their targets and delivering their intended outcomes. We have reviewed and evaluated all kind of activities from how heritage organisations serve their audiences to the value of their conservation work.

We undertake qualitative and quantitative evaluation using a variety of methods including email and on-line surveys, administered questionnaires, focus and discussion groups, interactive workshops, telephone and face to face interviews. We use an outcomes-based framework that fits the requirements of major funders such as the National Lottery Heritage Fund and Arts Council England. As experienced trainers and mentors, we also aim to enable our clients to carry out more effective evaluation themselves, including front-end and formative evaluation, piloting and user testing.

Our research experience also includes groundbreaking work in evidencing the rationale for securing developer contributions towards cultural infrastructure. This has covered museums, galleries, theatres, libraries and archives at the national level and studies focused on particular geographical areas earmarked for population growth.

We work with national and regional bodies to look at the impact of what they do to fund and support a flourishing heritage sector. It is critical to establish an effective way of reviewing processes, outputs and outcomes and measuring success across a range of activities. We have been instrumental in developing a number of evaluative methodologies and frameworks for national projects.


Case Studies

Collecting Cultures

Evaluation of first 3 years of the Collecting Culture Programme

 

Collecting Cultures EvaluationClient: National Lottery Heritage Fund

  • The National Lottery Heritage Fund (NLHF) was set up in 1994 under the National Lottery Act and distributes money raised by the National Lottery to support projects involving the national, regional and local heritage of the United Kingdom

Project: Evaluation of first 3 years of the Collecting Culture Programme

  • The Collecting Cultures programme was set up in 2009 to offer museums the opportunity to pursue more strategic collecting policies
  • It addressed significant concerns of the Museums Association about the lack of pro-active collecting in UK museums
  • In 2009, NLHF commissioned a first year evaluation of its Collecting Cultures Programme to start assessing its impact against objectives and recommissioned CCN twice to carry out later years evaluation

How we helped

  • At the outset, we developed a framework for the 22 funded projects to report back to NLHF consistently using a range of evaluative techniques
  • The framework design enabled NLHF to get a sense of the extent to which the 5 main outcomes it was looking for were being met
  • We demonstrated to NLHF the progress of projects against the outcomes over time, giving evidence of the pace of change achieved
  • We helped NLHF determine which of the 22 projects would make the best case studies

 

Hartlebury Castle
Research & Evaluation
NLHF Pre-application advice
Research & Evaluation
NLHF Pre-application advice
Arts Standard Charge
Research & Evaluation
Arts Standard Charge
NLHF: Oral History Projects
Research & Evaluation
NLHF: Oral History Projects
Archive Sector Leadership
Research & Evaluation
Archive Sector Leadership
Libraries: Standard Charge
Research & Evaluation
Libraries: Standard Charge
Piloting Participation
Research & Evaluation
Piloting Participation
Archive Pace Setters
Research & Evaluation
Archive Pace Setters
Collecting Cultures
Research & Evaluation
Collecting Cultures