It is important to find out whether programmes and services have achieved what they set out to do, meeting their targets and delivering their intended outcomes. We have reviewed and evaluated all kind of activities from how heritage organisations serve their audiences to the value of their conservation work.

We undertake qualitative and quantitative evaluation using a variety of methods including email and on-line surveys, administered questionnaires, focus and discussion groups, interactive workshops, telephone and face to face interviews. We use an outcomes-based framework that fits the requirements of major funders such as the National Lottery Heritage Fund and Arts Council England. As experienced trainers and mentors, we also aim to enable our clients to carry out more effective evaluation themselves, including front-end and formative evaluation, piloting and user testing.

Our research experience also includes groundbreaking work in evidencing the rationale for securing developer contributions towards cultural infrastructure. This has covered museums, galleries, theatres, libraries and archives at the national level and studies focused on particular geographical areas earmarked for population growth.

We work with national and regional bodies to look at the impact of what they do to fund and support a flourishing heritage sector. It is critical to establish an effective way of reviewing processes, outputs and outcomes and measuring success across a range of activities. We have been instrumental in developing a number of evaluative methodologies and frameworks for national projects.

It is important to find out whether programmes and services have achieved what they set out to do, meeting their targets and delivering their intended outcomes. We have reviewed and evaluated all kind of activities from how heritage organisations serve their audiences to the value of their conservation work.

We undertake qualitative and quantitative evaluation using a variety of methods including email and on-line surveys, administered questionnaires, focus and discussion groups, interactive workshops, telephone and face to face interviews. We use an outcomes-based framework that fits the requirements of major funders such as the National Lottery Heritage Fund and Arts Council England. As experienced trainers and mentors, we also aim to enable our clients to carry out more effective evaluation themselves, including front-end and formative evaluation, piloting and user testing.

Our research experience also includes groundbreaking work in evidencing the rationale for securing developer contributions towards cultural infrastructure. This has covered museums, galleries, theatres, libraries and archives at the national level and studies focused on particular geographical areas earmarked for population growth.

We work with national and regional bodies to look at the impact of what they do to fund and support a flourishing heritage sector. It is critical to establish an effective way of reviewing processes, outputs and outcomes and measuring success across a range of activities. We have been instrumental in developing a number of evaluative methodologies and frameworks for national projects.


Case Studies

Arts Standard Charge

A Standard Charge Approach for Arts, Museums and New Development

Standard Charge for arts and museumsClient: Arts Council England and Former Museums, Libraries and Archives Council

  • Arts Council England (ACE) is the national development agency for the arts in England, distributing public money from the Government and the National Lottery
  • The Museums, Libraries and Archives Council (MLA) was, until 2012, the development agency for improvement and innovation in England’s museums, libraries and archives
  • ACE and MLA were seeking to produce guidance for local authorities in seeking developer contributions towards new infrastructure for arts and museum to build on that developed for libraries and archives

Project: Standard Charge for Arts and Museums and New Development

  • Working with Martin Elson, former Emeritus Professor of Planning at Oxford Brookes University, CCN were commissioned to first undertake a significant data research and analysis exercise to provide evidence to support the development of guidance
  • We were tasked with providing the rationale to support a formula-based standard charge approach to seeking developer contributions for arts and museum
  • Publication of guidance based on the research

How we helped

  • With Professor Elson, we provided expert advice to MLA
  • We developed the first detailed typology for arts and museum provision by local authorities and used this to collate systematic data
  • We developed a sound and evidence based rationale that had support from the arts and museums sector and which would stand up to external scrutiny
  • We helped to write authoritative guidance designed for use by planners, developers and others involved in the development process
  • It provides a starting point for section 106 negotiations, and assists local authorities in making general estimates of the scale of infrastructure provision needs of this type
  • The guidance has been implemented by a number of local authorities

 

Public Libraries, Archives and New Development: A Standard Charge Approach for Arts Council and MLA, with Professor Martin Elson, February 2009
Drafting of authoritative advice on benchmarks/standard charges for arts and museums infrastructure, including indicative ongoing revenue costs, in association with new development.

Hartlebury Castle
Research & Evaluation
NLHF Pre-application advice
Research & Evaluation
NLHF Pre-application advice
Arts Standard Charge
Research & Evaluation
Arts Standard Charge
NLHF: Oral History Projects
Research & Evaluation
NLHF: Oral History Projects
Archive Sector Leadership
Research & Evaluation
Archive Sector Leadership
Libraries: Standard Charge
Research & Evaluation
Libraries: Standard Charge
Piloting Participation
Research & Evaluation
Piloting Participation
Archive Pace Setters
Research & Evaluation
Archive Pace Setters
Collecting Cultures
Research & Evaluation
Collecting Cultures