It is important to find out whether programmes and services have achieved what they set out to do, meeting their targets and delivering their intended outcomes. We have reviewed and evaluated all kind of activities from how heritage organisations serve their audiences to the value of their conservation work.

We undertake qualitative and quantitative evaluation using a variety of methods including email and on-line surveys, administered questionnaires, focus and discussion groups, interactive workshops, telephone and face to face interviews. We use an outcomes-based framework that fits the requirements of major funders such as the National Lottery Heritage Fund and Arts Council England. As experienced trainers and mentors, we also aim to enable our clients to carry out more effective evaluation themselves, including front-end and formative evaluation, piloting and user testing.

Our research experience also includes groundbreaking work in evidencing the rationale for securing developer contributions towards cultural infrastructure. This has covered museums, galleries, theatres, libraries and archives at the national level and studies focused on particular geographical areas earmarked for population growth.

We work with national and regional bodies to look at the impact of what they do to fund and support a flourishing heritage sector. It is critical to establish an effective way of reviewing processes, outputs and outcomes and measuring success across a range of activities. We have been instrumental in developing a number of evaluative methodologies and frameworks for national projects.

It is important to find out whether programmes and services have achieved what they set out to do, meeting their targets and delivering their intended outcomes. We have reviewed and evaluated all kind of activities from how heritage organisations serve their audiences to the value of their conservation work.

We undertake qualitative and quantitative evaluation using a variety of methods including email and on-line surveys, administered questionnaires, focus and discussion groups, interactive workshops, telephone and face to face interviews. We use an outcomes-based framework that fits the requirements of major funders such as the National Lottery Heritage Fund and Arts Council England. As experienced trainers and mentors, we also aim to enable our clients to carry out more effective evaluation themselves, including front-end and formative evaluation, piloting and user testing.

Our research experience also includes groundbreaking work in evidencing the rationale for securing developer contributions towards cultural infrastructure. This has covered museums, galleries, theatres, libraries and archives at the national level and studies focused on particular geographical areas earmarked for population growth.

We work with national and regional bodies to look at the impact of what they do to fund and support a flourishing heritage sector. It is critical to establish an effective way of reviewing processes, outputs and outcomes and measuring success across a range of activities. We have been instrumental in developing a number of evaluative methodologies and frameworks for national projects.


Case Studies

Archive Sector Leadership

Review of Archive Sector Leadership

 

National_ArchivesClient: The National Archives

  • The National Archives (TNA) is the official archive of the UK government, containing 1,000 years of history
  • TNA has an international reputation for excellence and innovation in public service and has had a historic role in supporting the wider UK archive sector to thrive

Project: Review of Archive Sector Leadership

  • In the first review of its kind in 2013, TNA wanted to find out what progress it made in establishing an enhanced leadership role for archives, following government transfer of functions to it as part of the reduction of “quangos” in 2011

How we helped

  • We offered both an in-depth and independent assessment, acting as a critical friend
  • We brought knowledge of the effectiveness of other agencies in the heritage and cultural sectors to bear
  • We assessed strategic challenges, planning, priorities and functional gaps, as well as leadership style, impact, change and value
  • We used a range of evidence techniques including a major survey of sector opinion and qualitative and wide-ranging interviews with TNA’s strategic partners at the national level
  • We provided challenge and support in the recommendations we set out

 

Hartlebury Castle
Research & Evaluation
NLHF Pre-application advice
Research & Evaluation
NLHF Pre-application advice
Arts Standard Charge
Research & Evaluation
Arts Standard Charge
NLHF: Oral History Projects
Research & Evaluation
NLHF: Oral History Projects
Archive Sector Leadership
Research & Evaluation
Archive Sector Leadership
Libraries: Standard Charge
Research & Evaluation
Libraries: Standard Charge
Piloting Participation
Research & Evaluation
Piloting Participation
Archive Pace Setters
Research & Evaluation
Archive Pace Setters
Collecting Cultures
Research & Evaluation
Collecting Cultures